Join our team as a Cloud & Infra Operations Analyst and contribute to maintaining robust 24/7 production support. This role involves dynamic rotational shifts, ensuring continuous operational excellence.

This position is crucial for managing and supporting our cloud and infrastructure environments, requiring a proactive approach to problem-solving and system reliability.

Provide essential 24/7 production support for cloud and infrastructure operations.

Manage and execute rotational shifts, adapting weekly between morning, afternoon, and night schedules.

Ensure the smooth functioning of Windows Server environments and associated applications.

Effectively communicate with third-party vendors and stakeholders.

A minimum of 3 to 5 years of experience in IT operations or a related field.

Solid working knowledge of IIS and Windows Server administration is essential.

Experience with Windows-based applications and .NET applications is required.

Strong verbal and written communication skills are necessary for effective vendor engagement.