Join our Technology Strategy & Transformation team in Bengaluru as an Analyst, focusing on AMS Support & Delivery. This role is integral to ensuring our enterprise technology functions as a powerful engine for business excellence, innovation, and sustained growth.

You will spearhead end-to-end Order Management System (OMS) implementations, enhancements, and production support. This includes defining strategic solutions aligned with business objectives, managing project delivery from start to finish, and fostering collaboration across Business, Product, Development, QA, and Infrastructure teams. Key duties involve overseeing requirements, design, testing, deployment, and release management, alongside driving robust production support, incident management, and continuous process improvements while upholding SDLC and Agile standards. Mentoring teams and providing executive-level updates are also crucial aspects of this position.

We seek candidates with strong expertise in OMS and the complete order lifecycle, including fulfillment, inventory, shipping, and integrations. Proficiency in REST APIs, SQL, JSON/XML, Jira, Confluence, and API testing is essential. Experience managing large-scale OMS implementation programs and leading teams through Agile/Scrum methodologies is expected. A Bachelor’s degree in a relevant field is required. Familiarity with specific OMS platforms like IBM Sterling, Manhattan, Oracle, SAP, or Salesforce, along with cloud-based solutions and Azure integrations, is highly advantageous. Experience in delivery governance, vendor management, and client interactions is a significant plus.