Google Cloud empowers organizations globally to digitally transform. We provide robust enterprise-grade solutions leveraging Google's advanced technology, enabling developers to build more sustainably. Trusted by customers in over 200 countries, we help businesses achieve growth and overcome critical challenges.

As an AI Outcome Customer Engineer, you'll be instrumental in shaping and delivering advanced AI solutions. This role requires a blend of enterprise architecture expertise, deep technical debugging skills, and effective engineering liaison capabilities. You'll bridge the gap between sales aspirations and post-sales reality, ensuring successful adoption and rapid activation of our AI technologies.

Partner with account teams and Customer Engineers during technical evaluations to assess feasibility and shape long-term adoption proposals.

Lead the technical design for enterprise-grade AI solutions, ensuring secure and seamless integration into customer ecosystems.

Debug complex implementation issues, identify product bugs, and develop workarounds.

Serve as the primary liaison to Product and Engineering teams, translating field feedback into actionable improvements.

Drive technical delivery strategy with architectural foresight and ownership.

Requires a Bachelor's degree or equivalent practical experience.

Possesses 7 years of experience in troubleshooting technical issues for partners or customers.

Proven experience in leading technical delivery strategies, debugging systems, and collaborating with product/engineering teams.

Proficiency in reading or debugging code in general-purpose languages such as Java, Python, or JavaScript.

Familiarity with enterprise integrations, cloud infrastructure, or AI/ML model deployments.

Experience with system design or orchestration frameworks is essential.