Join Google Cloud as an AI Outcome Customer Engineer, where you'll act as an enterprise architect and technical liaison, bridging the gap between pre-sales agreements and post-sales execution. You will ensure solutions are shaped for adoption, rapid activation, and viable delivery, charting the course for technical design, debugging, and integration. Your role involves architecting how technical solutions integrate into customer IT ecosystems and driving technical delivery strategies from inception to completion, helping organizations digitally transform with Google's cutting-edge technology.

Partner with account teams and Customer Engineers during technical evaluations to assess project feasibility and shape long-term adoption proposals. Lead the technical design for enterprise-grade AI solutions, ensuring secure integration into customer data pipelines and compliance boundaries. Dive into code-level details to diagnose and resolve complex implementation issues, identify product bugs, and test workarounds. Serve as the primary liaison to Product and Engineering teams, troubleshooting deployment blockers and translating field feedback into actionable feature requests. Steer implementation strategy with technical authority and architectural foresight, owning the technical reality of delivery.

A Bachelor’s degree or equivalent practical experience is required. You should possess 7 years of experience in troubleshooting technical issues for partners or customers, alongside experience in leading technical delivery strategies and debugging systems. Proficiency in reading or debugging code in a general-purpose language like Java, Python, or JavaScript is essential. Experience with enterprise integrations, cloud infrastructure, AI/ML model deployments, and system design or orchestration frameworks is also necessary.