AI Customer Engineer, ITES, Google Cloud

Google

6 yrs Gurugram, Bengaluru Full Time Hybrid (office + remote)
Google logo
Posted : today
Actively hiring

Job description

Join Google Cloud as an AI Customer Engineer, driving transformative AI solutions for leading companies. You will be instrumental in expanding the reach of cloud computing, ensuring customers maximize productivity, mobility, and collaboration. By understanding and addressing customer needs, you'll work closely with sales and engineering teams to innovate and enhance Google Cloud products, staying ahead of industry trends.

Responsibilities

Spearhead technical solutions for complex AI workloads, ensuring swift and successful adoption from evaluation to ramp-up. Develop and prototype customer-tailored solutions by integrating business strategies to gain buy-in from domain experts. Serve as a trusted technical advisor, building strong customer relationships and providing expert consultation. Contribute to reusable assets and solutions for the Go-to-Market team by leveraging insights from customer engagements. Act as a public advocate for Google Cloud at customer sites, conferences, and events. Collaborate with product and engineering management to document, prioritize, and resolve customer feature requests and issues.

Qualifications

A Bachelor's degree or equivalent practical experience is required. Candidates must possess 6 years of experience in tech startups or digital-native organizations. Proven ability to engage with and present to technical stakeholders and executive leaders is essential. Experience developing financial services or telecommunication agents using frameworks like LangGraph, Semantic Kernel, or the Google AI Agent Development Kit (ADK) is preferred. Familiarity with cloud technologies such as SaaS, iPaaS, business automation, Agentic AI, and cloud networking is advantageous. Knowledge of integration patterns using OpenAPI and MCP with API Gateways, as well as observability constructs for AI applications, is also desired.

Essential Skills

Google CloudAICustomer Relationship ManagementTechnical ConsultingProblem-SolvingCloud ComputingSaaSiPaaSBusiness AutomationAgentic AICloud NetworkingOpenAPIAPI GatewaysDistributed TracingLoggingAudit Logging

Good to Have

LangGraphSemantic KernelGoogle AI Agent Development Kit (ADK)Model Context Protocol (MCP)

Highlights

  • Actively hiring

More Details

RoleAI Customer Engineer, ITES, Google Cloud
IndustryInformation Technology & Services
DepartmentCustomer Support
Employment TypeFull Time, Hybrid (office + remote)

About the Company

Google logo

Google

Information Technology & Services

AI Customer Engineer, ITES, Google Cloud at Google | SkillMX | SkillMX