AI Customer Engineer, ITES, Google Cloud

Google

6+ yrs Gurugram, Bengaluru Full Time Hybrid (office + remote)
Google logo
Posted : yesterday
Actively hiring

Job description

Join the Google Cloud AI GTM ITES team as a trusted AI advisor. You will partner to deliver transformative customer experiences, revolutionizing customer outcomes through AI expertise, thought leadership, and industry best practices. Google Cloud empowers organizations to digitally transform their businesses and industries with cutting-edge technology and sustainable development tools.

Customers worldwide rely on Google Cloud to drive growth and solve critical business challenges, making it a trusted partner for digital transformation.

Responsibilities

Drive complex AI product workload solutions for rapid customer adoption, guiding them from technical evaluation to full implementation. Develop functional, customer-tailored solutions through direct development and prototyping, securing buy-in from customer domain experts. Provide expert technical consultation, acting as a trusted advisor and building strong customer relationships.

Contribute reusable solutions and assets to the Go-to-Market team based on customer engagement learnings. Serve as a public advocate for Google Cloud by traveling to customer sites, conferences, and events. Document, prioritize, and drive the resolution of customer feature requests and issues by collaborating with product and engineering management.

Qualifications

A Bachelor's degree or equivalent practical experience is required, along with six years of experience in tech startups or digital-native organizations. Demonstrated experience in engaging with and presenting to technical stakeholders and executive leaders is essential.

Preferred qualifications include experience developing financial services or telecommunication agents using frameworks like LangGraph, Semantic Kernel, or the Google AI ADK. Expertise in cloud technologies such as SaaS, iPaaS, business automation, cloud infrastructure, Agentic AI, and cloud networking is beneficial. Familiarity with integration patterns using OpenAPI and MCP for connecting AI agents with business systems and API Gateways is valued, as is knowledge of observability constructs for AI applications.

Essential Skills

Technical Stakeholder EngagementExecutive PresentationsCloud TechnologiesSaaS ApplicationsiPaaSBusiness AutomationCloud InfrastructureAgentic AICloud NetworkingOpenAPIModel Context Protocol (MCP)AI AgentsApplication Programming Interface (API) GatewaysDistributed TracingLoggingAudit LoggingAI Applications

Good to Have

LangGraphSemantic KernelGoogle AI Agent Development Kit (ADK)

Highlights

  • Actively hiring

More Details

RoleAI Customer Engineer, ITES, Google Cloud
Employment TypeFull Time, Hybrid (office + remote)

About the Company

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Google

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AI Customer Engineer, ITES, Google Cloud at Google | SkillMX | SkillMX