Join Google Cloud and be at the forefront of the AI revolution. As an AI Customer Engineer, you'll partner with technical sales teams, acting as a key innovator to drive customer adoption of complex, specialized workloads on our cutting-edge cloud platform. Leverage your deep expertise in AI and Google's advanced portfolio, including Gemini models and the Vertex AI platform, to solve critical business problems and influence product development.
This role offers a unique opportunity to work collaboratively with DeepMind's engineering and research teams. You will be instrumental in shaping the future of how businesses leverage technology, acting as a catalyst for customer success and defining the next era of cloud computing. The market is ready for your impact.
Drive technical solutions for complex AI workloads, supporting the entire business cycle from evaluation to customer ramp-up. Combine business strategy with hands-on development and prototyping to create tailored, functional solutions that resonate with customer domain experts.
Provide in-depth technical consultation, serving as a trusted advisor and building robust customer relationships. Translate customer engagement learnings into reusable assets for the Go-To-Market team. Collaborate with Product and Engineering management to document, prioritize, and resolve customer feature requests and issues. Represent Google Cloud publicly at customer sites, conferences, and events.
Possess a Bachelor's degree in a technical field or equivalent practical experience, coupled with 6 years of experience in cloud-native architecture within a customer-facing capacity. You should be adept at architecting solutions that integrate AI models using agents with enterprise data sources, employing patterns such as RAG, Text-to-SQL, and semantic search.
Proficiency in coding with Python, JavaScript, TypeScript, Go, or Java is essential for demonstrating and prototyping integration patterns with customers. Experience with frameworks like LangGraph or Semantic Kernel, and knowledge of cloud technologies including SaaS, iPaaS, and Agentic AI are highly advantageous.
Technology