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This document outlines the core responsibilities, overall job objectives, and specific duties for an Account Receivable Team Member. It details the required education, skills, and experience necessary to effectively perform the role, serving as a guide for talent acquisition and resource selection.

As an Account Receivable Team Member, you will be responsible for managing all outgoing company funds and executing the Order to Cash process. Key duties involve:

- Assessing and managing new and existing customer credit limits. - Setting up and modifying new customer accounts. - Preventing duplicate customer master entries through duplicate checks. - Processing customer payments, applying cash remittances, and managing credit adjustments. - Reconciling receipts with the general ledger and available reports. - Analyzing customer account balances and developing collection strategies for overdue invoices. - Sending dunning letters and updating receivables. - Researching and processing disputes, deductions, and unallocated cash. - Handling refund requests and resolving returned check items. - Verifying account discrepancies by gathering information from relevant departments and customers. - Maintaining an accurate aging report.

We are seeking candidates with 1-4 years of experience in account receivable functions. Essential competencies include:

- Strong analytical skills and meticulous attention to detail for identifying financial disparities and cost-saving opportunities. - Excellent communication and listening skills for effective client interaction. - Superior organizational skills to manage workload efficiently, especially during peak periods. - A proactive approach and accountability for results and task integrity.

Proficiency in Microsoft Office Suite and data entry is required. Experience with ERP systems such as SAP, Oracle, or PeopleSoft is preferred. A Bachelor or Master of Commerce degree is essential.