Join Google Customer Solutions (GCS) and become a trusted advisor for businesses navigating today's dynamic marketing landscape. You'll leverage Google's powerful advertising solutions to drive growth for companies of all sizes. This role is perfect for those with a passion for sales, a strong understanding of online media, and a dedication to maximizing customer success. You'll act as an owner, embracing change and innovating to deliver exceptional outcomes for both Google and your clients. By building strong relationships, you'll uncover customer needs and translate them into effective solutions, helping them achieve their most ambitious goals.
In this role, you will partner with advertisers to enhance their business growth and nurture relationships. You'll be instrumental in driving product adoption and expanding business opportunities. A key aspect involves anticipating executive-level decision-making processes and deeply understanding customer business requirements to align Google's product offerings for maximum impact. You will define objectives and strategies to ensure advertising efforts effectively reach target users.
Manage a portfolio of clients alongside account managers, ensuring goals are met while delivering a high-quality sales experience. Establish credibility with executives and serve as a trusted consultant to optimize and grow advertising investments. Identify growth opportunities, manage risks, and develop multi-quarter plans for sustainable business expansion.
Drive business growth through strategic partnerships, comprehensive business planning, and insightful reviews. Coach colleagues to enhance skills, foster customer growth, and contribute to team achievements. Collaborate effectively with cross-functional teams to facilitate customer success and expansion.
A Bachelor's degree or equivalent practical experience is required. You should have at least 2 years of experience in stakeholder management, business, sales, or customer engagement. Familiarity with the local market and strong investigative skills are beneficial. Knowledge of traditional and online marketing strategies, tactics, and digital advertising products is highly valued.
The ability to lead and manage multiple projects involving both internal and external stakeholders is essential. You should possess a strong capacity for analyzing issues, developing insightful recommendations, and creating actionable plans to address business challenges and drive success.
Advertising