Join Google Customer Solutions (GCS) and become a trusted advisor, driving growth for small and medium-sized businesses. This role offers a unique opportunity to work with business owners, helping them leverage Google's powerful advertising solutions to achieve their most ambitious goals. You will be instrumental in shaping the future of advertising in the AI era, impacting millions of companies and billions of users.

As part of our dynamic team, you'll build strong customer relationships, uncover their business needs, and translate them into effective solutions. You'll also collaborate with sellers and cross-functional teams to foster innovation and ensure customer success, all while having fun.

Manage a customer portfolio, collaborating with account managers to meet objectives and deliver exceptional sales experiences. Build credibility with executives, acting as a strategic consultant to optimize advertising investments. Identify growth opportunities, manage risks, and develop multi-quarter plans for sustainable business expansion.

Drive business growth, forge partnerships, and contribute to strategic business planning, reviews, and customer education. Mentor colleagues to enhance skills and contribute to team success through customer growth initiatives. Partner with various teams to facilitate customer growth.

A Bachelor's degree or equivalent practical experience is required. Candidates should possess at least 2 years of experience in stakeholder management, business development, sales, or customer engagement.

Preferred qualifications include strong knowledge of the local market and excellent investigative skills. Familiarity with traditional and online marketing strategies, tactics, and digital advertising products is highly beneficial. The ability to manage multiple projects with both internal and external stakeholders, along with a knack for analyzing issues and developing actionable recommendations, is also valued.