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This role, based in a non-client proximate location, is integral to supporting the UK Account Manager and leadership in executing account activation strategies. You will collaborate closely with Global Client Service Partners and Client Executives to drive global account activation, ensure account management excellence, manage sales and programs, and oversee account communications and administration. Your efforts will ensure active engagement across all EY locations and Service Lines, delivering exceptional client service in every interaction.

Drive the implementation of global account activation strategies, methodologies, and processes. Co-develop account strategies with leadership and manage global plan execution. Support service line planning and account integration activities. Conduct Account Maturity Assessments and facilitate Account Acceleration sessions. Prepare global account meeting materials and track action items to ensure timely completion.

Understand client business objectives and EY services to connect clients with the right internal expertise. Manage the account onboarding process and develop necessary materials. Oversee the Assessment of Service Quality (ASQ) process, collating feedback and driving action. Act as a project manager for account-specific initiatives and review account financials to inform leadership.

Manage the annual global revenue planning process and Client Relationship Management (CRM). Co-develop account relationship strategies, including managing the global relationship map and pipeline process. Coordinate opportunity pursuits and conduct win/loss debriefs. Identify and share EY thought leadership with clients and create/maintain account marketing materials. Develop relationships with account managers and market segment managers to stay informed on market activities.

Collaborate with enabling functions like the Offshore Account Enablement team, EY Knowledge, Finance, and Brand/Marketing/Communications to support accounts. Manage a repository of team information and guide teams on its usage. Develop and execute account marketing plans, including distributing thought leadership and managing alumni relations. Serve as a subject matter expert for account information and leverage EY resources to support client needs.

A postgraduate degree in business management, preferably an MBA, is required. Candidates should possess 7-8 years of experience in professional services, delivering operational enablement to global teams. Prior experience in sales, marketing, or business development is highly advantageous.

Essential skills include robust project management, presentation, and data analysis capabilities, demonstrated through creating project plans, building presentations, and analyzing data in tools like Excel. Professional maturity is crucial for interacting confidently with Account Partners and Senior Stakeholders.

Effective communication, consultative problem-solving, and strong emotional intelligence are key attributes. The ability to build networks, navigate organizations, and thrive in unstructured, ambiguous environments is also essential. An entrepreneurial and proactive approach to identifying and creating opportunities is highly valued.