Join EY as an Account Manager in GDS and contribute to building a career that's as unique as you are. Leverage global scale, support, and an inclusive culture to become your best self. Your distinct perspective will help EY evolve, creating an exceptional experience for you and a better working world for everyone.

This role focuses on Client Excellence within Account Management. You will be instrumental in supporting account leadership, driving account activation strategies, and ensuring the delivery of exceptional client service across global accounts and service lines.

As an Account Manager, you will implement global Account Activation strategies, co-develop account plans with leadership, and drive their execution. Responsibilities include conducting Account Maturity Assessments, preparing meeting materials, and facilitating team meetings. You will track account actions, understand client business agendas and EY services to connect clients with the right resources, and manage the account onboarding process.

You will also oversee the Assessment of Service Quality (ASQ) process, acting as a project manager for account-specific initiatives. Monitoring operational metrics, reviewing account financials, and supporting special projects involving financial data analysis are also key duties. Furthermore, you will manage the annual global revenue planning process, own the Client Relationship Management (CRM) process, and co-develop account relationship strategies. Coordinating pursuit processes, executing win/loss debriefs, and identifying EY thought leadership for clients are integral parts of the role.

To excel in this role, a postgraduate degree in business management, preferably an MBA, is required. You should possess 7-8 years of experience in a professional services firm, ideally with a background in operational enablement services across different geographies, complemented by prior sales, marketing, or business development experience.

Essential skills include robust project management, presentation, and data analysis capabilities. You must demonstrate professional maturity to confidently interact with Account Partners, assertiveness when communicating with senior stakeholders, and the ability to articulate viewpoints succinctly. Strong communication skills, a global mindset, consultative problem-solving abilities, high emotional intelligence, and effective networking skills are crucial. Adaptability to unstructured environments and an entrepreneurial, proactive approach are also highly valued.