Empower organizations on their digital and AI transformation journeys by delivering impactful solutions and driving measurable business outcomes. As a Senior Account Manager within the IT-Enabled Services (ITeS) vertical, you will partner with stakeholders to identify, design, and accelerate initiatives aligned with strategic goals. Leverage your industry expertise to guide clients through evolving technology landscapes, from traditional models to AI-powered services. Cultivate trusted advisor relationships with business and technology leaders, orchestrating opportunities and shaping strategic roadmaps for innovation, operational excellence, and growth.

Microsoft is dedicated to empowering every person and organization globally. We foster a culture of growth, innovation, and collaboration, building on our values of respect, integrity, and accountability to ensure success for all.

Shape transformation strategies by applying deep ITeS sector knowledge to align with customer business outcomes, focusing on delivery efficiency, automation, and new AI-led service lines. Engage strategically with customers to understand their business needs and priorities, delivering insights that drive joint success with Microsoft. Build and maintain long-term, differentiated value through relationships across customer organizations. Define strategic visions and lead transformation initiatives with CxO-level decision-makers. Develop and execute business plans to grow customer IP businesses and increase AI/cloud consumption. Create go-to-market plans and co-sell tactics, leading pipeline reviews and coaching customers on sales and consumption strategies. Build trusted advisor relationships with C-suite leaders, aligning priorities with Microsoft's for mutual growth. Identify key opportunities by leveraging industry insights and competitive knowledge. Drive digital transformation, accelerate customer adoption of digital technologies, and achieve revenue targets.

Possess a Master's degree in Business Administration with 2+ years in ITeS/digital transformation, or a Bachelor's degree in Business/Technology with 3+ years in ITeS/digital transformation, or equivalent experience. Bring 4-12 years of total experience, including 4+ years in enterprise technology sales, solution consulting, technical consulting, or technology strategy. Require 5+ years of experience with Indian IT-enabled services and collaboration with Microsoft's India-based ITeS team. Demonstrate experience engaging and influencing executive decision-makers (CIOs, CTOs, CISOs) and leading AI, cloud modernization, cybersecurity, or digital innovation programs. Industry-recognized certifications in Cloud, AI, Security, or Architecture are valuable. Possess strong executive communication, stakeholder management, consulting, and strategic planning skills, along with a genuine interest in technology and a solid foundation in core technologies. Offer deep experience in solving IT-Enabled Services business challenges through innovative technology solutions.