This role focuses on cultivating and sustaining strong customer relationships by demonstrating the value of their engagement. Responsibilities include conducting thorough research on existing accounts, understanding customer business goals, and ensuring seamless account transitions and ongoing satisfaction. The position involves developing strategies to maximize customer value from Microsoft investments and orchestrating collaboration between teams and resources to meet client needs. A key aspect is understanding customer digital transformation strategies, identifying and pursuing opportunities throughout their lifecycle, and driving adoption through cross-selling and up-selling initiatives. Staying current with Microsoft offers and solutions is essential for engaging effectively with customers and internal teams.

You will be instrumental in strategically identifying and qualifying business opportunities, guiding them through the sales lifecycle to enhance customer engagement. This involves improving pipeline accuracy by applying sales methodologies and advocating for Microsoft solutions by articulating their value and promoting upsell/cross-sell opportunities. Developing tailored renewal options that align with partner and customer business outcomes, and proactively managing renewals for enterprise agreements and cloud solutions are key. You will also drive negotiation strategies, lead conversations with stakeholders, and collaborate with partners to optimize resource utilization and achieve positive customer outcomes. Strategic account prioritization, cross-functional resource direction, and execution of strategic plans to exceed quota are critical. Additionally, you'll lead strategic collaboration with stakeholders to meet revenue targets and deadlines, mentor team members, and leverage a broad network within the partner ecosystem to drive optimal account performance.

A Bachelor's Degree in Business Management, Information Technology, Marketing, or a related field is required, complemented by 12-17 years of sales and negotiation experience, or equivalent. Alternatively, 12+ years of sales and negotiation experience or equivalent experience will be considered. This position is open for applications on an ongoing basis until filled, with a minimum posting period of 5 days.